SpiceJet has unveiled the ‘Zero Change Fee’ scheme so that passengers can make changes in their already booked travel plan at least five days before departure.
The airline’s decision comes at a time when COVID-19 is making a deep impact across the country and advance booking has become risky.
The new offering allows passengers to modify tickets with one-time waiverS of the charges without any hassle. Additionally, the airline has also introduced a special discounted price for an array of add-on services such as seats, SpiceMax and You1st.
The offer aims to extend significant flexibility and cost savings to all its passengers in these trying times. Under the new offering, passengers booking direct domestic flight tickets from 17th April, 2021 to 10th May, 2021 can enjoy a one-time waiver on the change fee for the travel period between 17th April, 2021 and 15th May, 2021.
Fare differences will be applicable for flight changes and shall be payable by the customer.
In addition, passengers can also enjoy add-on services such as — You1st and preferred seats at a nominal fee of just INR 249 /-.
One can also avail an upgrade to SpiceMax (with benefits like extra legroom seats, & priority services) at a special discounted price of Rs 799.
SpiceJet has been innovating constantly to enhance customer experience while offering a safe and comfortable journey. SpiceJet was the first airline to introduce Zero Change Fee in March 2021.
The airline had earlier introduced a COVID insurance cover including tests, medication and consultations upon testing positive for COVID-19. The airline then introduced SpiceJet Extra seat which allows passengers the option to book two or more seats to make their travel more comfortable and hassle-free.
The offer is valid on bookings made via all channels including SpiceJet’s website, mobile site, reservations, airport ticketing counter, online travel agents etc.
Fare differences will be applicable for flight changes and facilitation fee shall be applicable for flight change requested through reservations or airport ticketing counters.
This article first appeared in the NFA Post and is republished with permission
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