TAIPEI, Taiwan, March 22, 2021 /PRNewswire/ --Appeal of in-person branch banking fading fast post pandemic Highlights:
- 71 percent of Taiwanese consumers prefer to use digital channels to engage with their bank during financial hardship.
- 31 percent of Taiwanese prefer to communicate using their mobile banking app; 22 percent preferred to use internet banking.
- 24 percent of Taiwanese prefer to deal with just one primary bank with a further 40 percent saying that they 'somewhat agreed' this was their preference.
By PR Newswire